Privacy Policy.
We value your trust. Learn how we collect, use, and protect your personal data while using FindMyDriver — from booking to drop-off and beyond
Privacy Policy – FindMyDriver Platform
Dear user,
This privacy notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) to clearly and transparently explain how your personal data is processed through the digital platform “FindMyDriver,” owned by TEKny s.r.l., accessible via website and mobile applications.
This notice is drafted in accordance with the following European laws and guidelines:
Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR);
Directive 2002/58/EC (ePrivacy), as amended by Directive 2009/136/EC;
Guidelines of the European Data Protection Board (EDPB);
Decisions by the Italian Data Protection Authority.
1. Data Controller
The Data Controller is:
TEKny s.r.l. (VAT: 09745671215)
Headquarters: Corso Italia, 68, Meta (NA), Italy
Email: tekny@protonmail.com
Certified Email (PEC): teknysrl@legalmail.it
Phone: +39 3458732914
2. Purposes, Legal Basis, and Categories of Data Processed
Categories of Personal Data | Purpose of Processing | Legal Basis | Retention Period |
---|---|---|---|
Personal info and contact (name, surname, email, phone) | Account registration and management, communication between users and providers, customer support | Art. 6(1)(b) GDPR – Contract performance | Duration of the contractual relationship + 10 years |
Travel itinerary and service preferences | Provision of personalized transport services | Art. 6(1)(b) GDPR – Contract performance | Same as above |
Geolocation data (GPS, mobile/Wi-Fi networks) | Service optimization: locating nearest driver, calculating routes | Art. 6(1)(b) GDPR – Contract performance | Only for the duration necessary to provide the service |
Billing and accounting data | Tax and regulatory compliance | Art. 6(1)(c) GDPR – Legal obligation | 10 years |
User ID and platform communications | Claims, incident, and dispute management | Art. 6(1)(f) GDPR – Legitimate interest | Duration of contract + 10 years |
Usage data (service history, login records) | Security, service monitoring, abuse prevention | Art. 6(1)(f) GDPR – Legitimate interest | Up to 24 months |
Behavioral and preference data | User experience personalization (non-automated profiling) | Art. 6(1)(a) GDPR – Explicit consent | Up to 12 months or until consent is withdrawn |
Contact details | Newsletter and promotional messages | Art. 6(1)(a) GDPR – Explicit consent | Up to 24 months or until consent is withdrawn |
Anonymized and aggregated data | Statistical analysis and service improvement | Art. 6(1)(f) GDPR – Legitimate interest | Not subject to retention limits |
3. Data Retention Periods
Personal data is retained for varying periods based on its purpose:
Contractual data: For the entire duration of the relationship and 10 additional years for legal and tax compliance.
Geolocation: Stored only as long as needed to deliver the service.
Marketing: Until consent is withdrawn, and no longer than 24 months.
Profiling: Until consent is withdrawn, and no longer than 12 months.
Usage data: Retained for a maximum of 24 months.
After these periods, data is deleted or anonymized following secure procedures.
4. Data Recipients
Data may be shared with:
Authorized personnel and collaborators;
IT service providers (hosting, cloud, software), as Data Processors under Article 28 GDPR;
Commercial partners and affiliates (with user consent);
Payment and insurance providers;
Public authorities where legally required.
5. Transfers to Third Countries
Data is primarily processed within the EU. Transfers outside the EU, if necessary (e.g., to U.S.-based cookie or cloud services), are done with appropriate safeguards under Articles 45–46 GDPR, including:
Adequacy decisions by the European Commission;
Standard Contractual Clauses (SCC);
Additional technical and organizational measures.
6. Data Subject Rights
You have the right to:
Access your data (Art. 15 GDPR);
Request correction (Art. 16);
Request deletion (Art. 17);
Request restriction (Art. 18);
Data portability (Art. 20);
Object to processing for direct marketing (Art. 21);
File a complaint with the Data Protection Authority (www.garanteprivacy.it).
To exercise your rights, contact: tekny@protonmail.com
7. Security Measures
TEKny s.r.l. implements adequate technical and organizational security measures, such as:
Authentication and encryption systems;
Role-based access controls;
Regular backups and monitoring;
Data breach response protocols.
8. Privacy by Design and by Default
FindMyDriver is designed with privacy in mind. The platform complies with principles of data minimization, necessity, and proportionality from the earliest design stages.
9. Minors
FindMyDriver is not intended for users under 16 years old. Any personal data collected from minors will be promptly deleted.
10. Marketing and Profiling
TEKny s.r.l. may use your personal data, with explicit consent, for:
Sending promotional messages (email, SMS, push notifications);
Non-automated profiling to tailor service offerings.
Consent is optional and can be withdrawn at any time via:
The user dashboard;
Unsubscribe links;
Emailing the Data Controller.
Marketing data is retained for 24 months; profiling data for 12 months.
11. Geolocation Data Processing
Geolocation is essential for delivering the requested service. It is used to:
Identify your pickup location;
Locate the nearest driver;
Calculate the route.
Data is only processed for the service duration and not stored afterward.
12. Statistical and Anonymized Data
We analyze anonymized and aggregated data for service improvement. These operations are conducted under the legitimate interest basis and follow strict anonymization standards.
13. Special Categories of Data
We do not normally process special categories of data (e.g., health, ethnicity, religion). Any such data is handled only with explicit consent and only when essential to provide the requested service (e.g., disability accommodations).
14. Managing GDPR Rights Requests
TEKny s.r.l. keeps a registry of data subject requests. Requests are processed with:
Proper identity verification;
A response within 30 days;
Secure documentation retention in line with data minimization principles.
Requests may be submitted via email or PEC along with valid ID documentation if necessary
*We never share your information with third parties.
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